Hi, I’m Tiffany — a Lead Product Designer at Scotiabank Digital, defining and shaping the direct investing experience for Scotiabank customers.

Beyond product design, I’m a multidisciplinary designer crafting visual identities, design systems, and digital experiences. When I’m not designing, I love capturing adventures and creating things out of paper.

My design practice

I'm fascinated by the processes and mechanics that shape human thoughts and actions. Through an accessible design lens and prioritizing simple and purposeful design, my mission is to create experiences that enrich understanding and enhance decision-making. My practice is guided by a set of core principles:

Simplify the complex

Develop connections

Weave narratives that matter

Experience

Lead Product Designer, Scotiabank Digital ('24-present)

Senior Product Designer, Scotiabank Digital ('21-'24)

CX Manager, Swegon NA ('20-'21)

Designer, Swegon NA ('17-'20)

Independent Designer ('17-present)

Designer, Hambly & Woolley ('14-'17)

Design Intern, Substance HK ('13)

Design Intern, OYM Design Lab ('13)

Recognition

Scotiabank Best of the Best - Top individual performance

RGD Tamm+Kit Award of Excellence for the GTA

2x Applied Arts Student Awards

4x Adobe Achievement Awards Semifinalist

Education

York/Sheridan Program in Design

Bachelor of Design, Honours

Skills

Product design

Research

Information architecture

Design system

Wireframe and prototyping

User journeys

UI+UX design

Usability testing

Native mobile and web applications

Developer handoff


Branding

Brand strategy

Visual identity

Design system

Colour and typography system

Brand guidelines

Print and digital applications


Visual communication

Concept development

Moodboard and visual direction

Layout and grid systems

Editorial design

E-learning materials

Marketing materials

Stationery and collateral design

Environmental graphics

Infographics and data visualization

Print and digital assets

Print production

Let's work together

© Tiffany Chan 2025

Let's work together

© Tiffany Chan 2025

Let's work together

© Tiffany Chan 2025